Contact support

Looking for software, documentation or whitepapers?

A unique trademark of DEIF for decades, we offer complimentary unrestricted access to software updates, technically detailed product documentation along with educational and inspirational whitepapers on industry-relevant topics of tomorrow.

Complimentary support can for instance be:

  • Diagnose assistance
  • Product selection
  • Product configuration
  • Fault-finding
  • Operation/setup guidance

Support offices

Our local offices are available via multiple ways (phone, WhatsApp/WeChat, Email, WebForm). Please reach out to one of our local offices.

Product return

For details on return of products please check our RMA page.

Support portal

Take advantage of the various available resources on our support portal. Explore our knowledge base to find articles and solutions.